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Latest blog posts

Three words sparked an AI breakthrough in restaurant operations: “Hair. On. Fire.”
That’s how an EcoLab® executive described decision‑making for quick‑service restaurant managers during peak rush—raw instinct, pure adrenaline, with seconds ticking away. That moment sparked a Microsoft Garage Hackathon project that became RushReady™ , turning frontline…
CONTINUE READING "Three words sparked an AI breakthrough in restaurant operations: “Hair. On. Fire.”"
Solve for One, Extend to Many
A single red dot in a usability test changed everything. For one participant, it was enough to stop the task entirely—a reminder that small moments can create big cognitive barriers. That insight sparked Inclusive Design…
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Project Pathfinder exemplifies AI in Action
Project Pathfinder accelerates sovereign cloud deployments, cutting onboarding time by 85% while ensuring compliance and security. A true example of moving beyond automation to AI-first workflows that scale. According to Microsoft EVP and COO Carolina…
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Turning Customer Feedback into Actionable Insights
Please join us in celebrating CX Observe Product Feedback Copilot's induction onto the Garage Wall of Fame. CX Observe Product Feedback Copilot is an AI-driven solution designed to convert large volumes of customer feedback…
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